Eric Speicher

Strategic Planning / Tactical Initiatives

• $2 million in new sales generated by expanding the business base through an economy-priced alternative SaaS (ASP) product that scaled to meet large customer needs and appealed to price-conscious smaller institutions. Full Story
• Reengineered the process used to calculate fund performance by canceling third-party services and creating custom software platforms that eliminated license fees generating $1 million in annual savings. Full Story
• Expanded the company’s business base from mortgage backed securities to derivative trading and fee-based asset management.

Client / Customer Focus

• 90% customer satisfaction rating reached regarding technology support by establishing an offshore auxiliary team of IT technicians to supplement the headquarters staff on an uninterruptable basis worldwide. Full Story
• Established an intranet-based library of self-study documentation supported by technology training and proactive communication. The expanded service lowered help requests on covered topics 50%.
• Guided the development of an operative trading platform for OTC derivatives on behalf of a globally dispersed organization, leading process consolidation, minimizing operational risks, and training users.

Leveraging Intelligent Technology to Drive Business

• $250,000 of overhead reduced and four days of quarter-end processing time gained by integrating the company’s accounting system with third-party loan-management data feed. Full Story
• 500 hours of annual offshore labor eliminated by justifying through cost-benefit analysis the bottom-line gains available through incorporation of robotic process automation (RPA) technology.
• Transformed the client’s business from a batch processer to a company using real-time, online reconciliation of trade details by automating previously manual functions.

Financial Analytics

• $500 million in incremental revenue produced by originating pricing and risk-analysis tools that monitored rates and volatility in real time and calculated the impact on the company’s newly launched mortgage-backed derivatives inventory. Full Story
• Automated market operations for a wide variety of interest-rate and credit derivatives allowing data to flow directly from trading systems to back-office platforms with straight-through processing.

Technology Leadership

• Learned to write scripts needed to update desktop applications establishing the Technology Services department as prime software support unit and giving employees back $1 million-worth of time previously spent maintaining computers. Read Full Story
• $2 million in client productivity preserved by professionalizing the IT department through deepened analysis, application of metrics, KPIs, and fact-based decision-making, and focused interaction with senior management.

Project Planning / Execution

• Convinced the client to change a favored-but-failing project plan to an alternative based on achievable short-term milestones with a greater probability of benefiting the organization.
• Forestalled possible conflicts with Wall Street by structuring a detailed, $10 million integration of trader and support team asset analytics into a single platform.
• Led assessment of acquisition target’s technology resources, applying six-sigma methodology. Provided investment and cost-savings analysis and coordinated the gathering of Legal Day One risk requirements.
• Remediated an audit finding under emergency deadline by directing a cross-functional team in the forging of a system to create and distribute daily marks and durations on mortgage loans inventory.

Transformational Leadership & Change Management

• $200,000 of application control and client administrative expenditures bypassed by shifting the involved functions from headquarters to an offshore office providing 7/24/365 support augmented with accelerated response time.
• Shepherded the establishment of an offshore help desk by executing a sequential launch plan that introduced the revised service on a department-by-department basis allowing for clients’ gradual acceptance and approval.
• Decreased the number and cost of IT projects initiated to customize reporting software by widening associates’ use of third-party, self-service business intelligence modules.

Financial Operations Management

• $1 million in accounting operations expenses removed by designing weighted forecast models of potential trading activity identifying opportunities to outsource specific tasks to more economical contract providers.
• $500,000 in workforce costs avoided by creating and deploying more efficient trading support and accounting process and reporting controls to satisfy Sarbanes Oxley (SOX) and System and Organization Controls (SOC1) audit requirements.

Global Team Development & Management

• $500,000 of below-budget spending recorded by spearheading creation and deployment of an offshore help desk capable of providing round-the-clock support across multiple departments.
• Composed and taught classes to IT developers on securitization, structured fixed income, and derivatives plus managed training and mentoring for an international online video-based professional education company.

Process Improvement / Performance Excellence

• $100,000 in annual outlay reversed by training secondary-level associates to perform fixed income analytics and resolve technology issues traditionally assigned to higher-income client relationship managers.
• $100,000 pulled from the personnel budget by structuring more productive procedures for queuing workloads and the use of team-built spreadsheets to interface with the IBOR system.